Customer Experience Specialist – ID90 SUDAMERICA S.A.

General

Se necesita Customer Experience Specialist

Para:
ID90 SUDAMERICA S.A.

We are currently looking to hire qualified talent to join our ID90 Travel team as a Customer Experience Specialist. This new hire would be based in Córdoba, Argentina.

What do we do? We offer the best experience ever to airlines employees who travel around the world!

If you are interested in joining this journey with us, there's a seat on this plane waiting for you!

Required skills:

-Proficiency in the English language: oral/written (mandatory)

-Proven customer support experience

-Familiar with help desk management systems and best practices

-Ability to multi-task, prioritize and manage time effectively

-Knowledge of the airline industry and/or tourism industry is a major plus

-Excellent written communication skills

-Positive attitude

-Willingness to go the extra mile

-Strong phone contact handling skills and active listening

-Proficiency in the English language: oral/written (mandatory)

-Proven customer support experience

-Familiar with help desk management systems and best practices

-Ability to multi-task, prioritize and manage time effectively

-Knowledge of the airline industry and/or tourism industry is a major plus

-Excellent written communication skills

-Positive attitude

-Willingness to go the extra mile

-Strong phone contact handling skills and active listening

Special requirements:

-Personal Computer

-Home Internet connection (50mb minimum)

-Possibility of WFH in a silent space

-Availability to work during the weekends

What do we offer?

-Hybrid work schedule

-Part-time employment (35 hours a week, 5 days a week)

-A competitive salary and great benefits

-Friendly staff

-Work with an international team of people learning from one-another

-Trainings